SHIPPING TERMS
Thank you for shopping at novabladellc.com. This Shipping Policy explains how we process and deliver orders within the United States.
1. Shipping Coverage
We currently ship only within the United States.
At this time, we do not offer international shipping or delivery to locations outside the United States.
2. Order Processing
- Orders are processed within 1–2 business days after payment has been successfully received.
- Orders placed on weekends or U.S. public holidays will be processed on the next business day.
- If additional verification is required, processing may take slightly longer.
3. Shipping Time
Estimated delivery time within the United States:
- Standard Shipping: 3–7 business days
Delivery times are estimates and may vary depending on your location, weather conditions, carrier operations, or other unforeseen circumstances.
4. Shipping Fees
Shipping costs, if applicable, will be clearly displayed during checkout before you complete your purchase.
From time to time, we may offer free shipping promotions on eligible orders.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking information.
Please allow up to 24 hours for tracking information to become available after shipment.
6. Delivery
Orders are delivered to the shipping address provided during checkout.
Please ensure your shipping information is complete and accurate before submitting your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete address information provided by the customer.
7. Delayed or Lost Shipments
Although we work with reliable shipping carriers, delivery delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather
- Carrier delays
- High shipping volume
- Natural disasters
- Other unforeseen events
If your package appears to be lost or significantly delayed, please contact us and we will work with the shipping carrier to assist in resolving the issue.
8. Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery.
Please include your order number along with photographs of the damaged package and item(s) so we can investigate and provide an appropriate solution.
9. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered, please contact us as soon as possible. We will make every reasonable effort to update the address before the order is shipped, but we cannot guarantee changes once processing has begun.
10. Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Email: [email protected]
Phone: +1 (985) 238-1891